Apple Advises Replacing iPhone X Rather Than Fixing Face ID

08 May, 2018, 01:12 | Author: Cecelia Webb
  • Apple iPhone 7 Bug

The front-facing camera also worked fine but not the FaceID.

Apple has given its Genius tech support and third-party fix centers permission to issue complete iPhone X replacement units, after identifying a frustrating issue with its Face ID system.

Apple Stores and other authorized service providers have received instructions on how to handle the problem devices.

Apple has promised this new Face ID must replace the traditional Touch ID which has been introduced together with all the iPhone 5s.

According to the Apple official document, Apple stores, and Apple authorized service providers are instructed to run diagnostic on rear camera of iPhone X and check if the system can be repaired to solve the issue.




While we still don't know how the rear and front camera might be linked, it seems that a problem with the dual-lens camera found on the back of the iPhone could somehow create a problem for Face ID. Again, it's a complex system, and it's evidently one that can be repaired relatively easily, or not at all.

One such reddit user explained the conversation he had with a Genius Bar personnel - "I was talking to the Genius Bar guy and he said that the cameras are connected". If the fix of your iPhone X doesn't work, a full-device replacement is likely to take place. If that doesn't work, a whole unit replacement is advised instead of a same-unit display fix.

The tech giant reportedly has sent a support document to retailers and authorised service centres addressing this issue. TO cater this, Apple has Updated Repair Policy for iPhone X Units Having Face ID Issues.

The iPhone X may be the best-selling smartphone in the first quarter, but it is far from being a ideal device.

If you use an iPhone 7 or iPhone 7 Plus and have had difficulty being heard during calls, you aren't alone. The lenses differ on which they do. If the issue persists, service providers should run an audio diagnostic on the device. Some users have noticed that features like pano, slow-mo, and time-lapse still work, while others did not.

Recommended:



Popular

Gennady Golovkin Crushes Opponent In 2nd Round For 20th Consecutive Title Defence
In the end, the rematch with Alvarez is probably too big of a fight - and too big of an opportunity - for Triple G to refuse. BC-BOX-Golovkin-Martirosyan, 353 Golovkin makes short work of Martirosyan with 2nd round KOEds: APNewsNow.

Maryland-Penn State Big Ten Women's Lacrosse Tournament 2018
In 2017, USC won the MPSF regular season and tournament title to advance to the NCAA Tournament as the automatic qualifier. Navy will face Johns Hopkins in the first round, and a Navy-Loyola rematch could be on the horizon in the second round.

Wenger and Guardiola lend support to stricken Ferguson
Arsenal player Mesut Ozil posted to Twitter in support of Sir Alex, as did former Chelsea striker Didier Drogba. Michael Carrick , the captain, tweeted: "Absolutely devastated to hear about Sir Alex being unwell in hospital.

Death toll rises to 45 in Kaduna attack
President Muhammadu Buhari has approved the establishment of a permanent battalion of the Nigerian Army in the Birnin Gwari area. "The Kaduna state government has received with sadness reports of the murder of our citizens by armed bandits in Birnin Gwari".

Jammu & Kashmir: Five terrorists killed in Shopian encounter
The identity of the terrorists is being ascertained, but a top Hizbul Mujahideen commander is believed to be among those killed. Police once against requested that encounter sites are prohibited zones and must be avoided by civilians.

Boston Red Sox: Mookie Betts already entering record books
Before that outburst, the Rangers were 2-6 against left-handed starters this season. 4-0 in their last 4 Thursday games. It's a big outing for Price, who got off to a great start to the season but has endured back-to-back ugly outings.

Preston gearing up for Free Comic Book Day craze
For more information about the celebration and a complete list of this year's free comics, visit FreeComicBookDay .com. And now that you're ready to head out and grab a bunch of free comics, allow us to narrow that selection for you.

In Moscow arrested Alexei Navalny
Reports say he was forced to stay at a secret location on Friday night in order to make it to the Moscow rally at all. Police arrested 1,350 people nationwide during the demonstrations, human rights portal OVD-Info reported.

Eight, including three terrorists, killed in various parts in JK
Three militants and a civilian were killed on Saturday during a gunfight and subsequent clashes in Srinagar , police said. During Saturday's fierce clashes, a vehicle belonging to Indian troops ran over and killed a man, residents said.

Trump Assures Reporters He'll Make Giuliani a Better Liar
The hush money was paid to Ms Daniels by Michael Cohen , Mr Trump's personal lawyer, days before the 2016 election. "In that case, I had sex with Donald Trump ".