New Amazon service lets delivery people into your home

28 October, 2017, 00:58 | Author: Cecelia Webb
  • Amazon Cloud Cam    
   Becca Farsace

Amazon announced their newest product, "Amazon Key", on Wednesday, Oct. 25th. It is a smart lock and security camera system that allows delivery people-and anyone else you approve-to enter your home even when you're not there. The kit comes with an Amazon Cloud Cam (Key Edition) and an Amazon Key-compatible smart lock provided by Kwiskset or Yale.

Perhaps the most frustrating thing about Amazon deliveries is not being home when the delivery shows up.

Amazon Key deliveries will only be from Amazon, not other shipping services or the U.S. Postal Service.

Amazon Key launches in a number of cities in the U.S., but if it's successful it's easy to see it coming to the UK.




"Amazon verifies the delivery driver through an authentication process, turns on Cloud Cam to record, then grants access for the driver to deliver your package just inside your front door". Customers can stay on top of in-home deliveries with real-time alerts and by watching the video of the delivery either in real time or after it's completed.

This system is another way Amazon is making it easier for customers to receive packages quickly and securely.

But Amazon seems to be hoping that you won't give privacy a second thought here. Amazon recently announced Hub, a locker-like system for apartment complexes, that provides another kind of secure package delivery that doesn't require giving a stranger access to your home. Amazon says you should avoid using the service if you have pets that could escape through the front door. So she orchestrates the preparations remotely-using the Amazon Key app on her phone to let in a cleaning crew and a courier delivering her mom's present.

Need a package delivered while away from home?

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